Whether you’re in customer support, work with multiple clients, or run a popular site, creating an email system which allows you to reuse messages is a *huge* time saver. Here’s how to get started.
Customer Support
Below you'll find a list of all posts that have been tagged "Customer Support"
How To: Search Snippets Quickly, Mac, PC, or Chromebook
Whether you’re new to TextExpander or your text snippet library is legend, you can quickly search everything and expand text with a couple keystrokes.
TextExpander Story: Mike Jandreau, Senior Technical Support, at Desk.com
Learn how Mike Jandreau and his team at Desk.com offer better, faster customer support thanks to TextExpander text snippets and collaboration features.
TextExpander Story: How the Stewards of WordPress Adopted TextExpander, Part 3
Learn about how TextExpander helped a little company grow into an industry leader at Automattic, the company behind WordPress. This is the final part of a series by WooCommerce Ninja, Danny Santoro.
TextExpander Story: How the Stewards of WordPress Adopted TextExpander, Part 2
This is part two of a three-part series by our friend Danny Santoro of Automattic, stewards of WordPress and the popular WooCommerce plugin. We invited Danny to share his company’s adventures of working smarter with TextExpander. Read part 1 to get caught up. WooThemes was no longer the small organization it was when I signed…
TextExpander Story: How the Stewards of WordPress Adopted TextExpander, Part 1
This is part one of a three-part series by our friend Danny Santoro of Automattic, stewards of WordPress and the popular WooCommerce plugin. We invited Danny to share his company’s adventures of working smarter with TextExpander. The year was 2014 – early March, and I was a bright-eyed and bushy-tailed new employee at WooThemes. As…
